Privacy Policy

We collect information you provide directly to us, including:

• Contact details — your name, email address, phone number and delivery or billing address.
• Order and made-to-measure details — items purchased, body measurements, fittings notes and style preferences.
• Appointment and enquiry details — the information you submit when you book a consultation or send us an enquiry.
• Admissions information — the details in your fashion school application, including any portfolio materials you choose to share.
• Account information — your login credentials and the records held in your student portal.

We also collect limited technical information automatically, such as your device type, browser and pages visited, to keep the site secure and improve it.

• To fulfil orders, commissions and made-to-measure work.
• To schedule and manage appointments and consultations.
• To process fashion school applications, enrolment and fee payments.
• To respond to your enquiries and provide customer care.
• To send service messages, and — where you have opted in — news and collection updates.
• To protect your account and prevent fraud or misuse of the site.

Payments are processed securely by our payment provider, Paystack. We do not store your full card details on our servers. Paystack handles your payment information in line with its own privacy and security standards.

We share information only with trusted providers who help us operate the business — for example, our payment processor (Paystack), our email delivery provider, and our media and hosting infrastructure. These providers may only use your information to perform services on our behalf.

We use essential cookies to keep you signed in and to remember the contents of your cart. We may also use analytics cookies to understand how the site is used. You can control cookies through your browser settings, though some features may not work without them.

We keep your information for as long as needed to provide our services and to meet legal, accounting and tax obligations. Where information is no longer required, we securely delete or anonymise it.

You may request access to, correction of, or deletion of your personal information, and you can unsubscribe from marketing emails at any time using the link in any message or by contacting us. To exercise any of these rights, email info@dasheenatelier.com.

If you have any questions about this policy or how we handle your information, contact us at info@dasheenatelier.com or through our enquiries page.